Будь ласка, використовуйте цей ідентифікатор, щоб цитувати або посилатися на цей матеріал: https://evnuir.vnu.edu.ua/handle/123456789/28270
Повний запис метаданих
Поле DCЗначенняМова
dc.contributor.authorKrasnykov, Yevgen V.-
dc.contributor.authorNinyuk, Inna I.-
dc.contributor.authorStorozhenko, Lina H.-
dc.contributor.authorMarukhlenko, Oksana V.-
dc.contributor.authorKruhlov, Vitalii V.-
dc.date.accessioned2025-07-15T13:29:33Z-
dc.date.available2025-07-15T13:29:33Z-
dc.date.issued2024-01-15-
dc.identifier.citationKrasnykov, Y., Ninyuk, I., Storozhenko, L., Marukhlenko, O., Kruhlov, V. (2024). Impact of digital public services on governance efficiency. Telos: Revista de Estudios Interdisciplinarios en Ciencias Sociales, 26(1), 35-51. www.doi.org/10.36390/telos261.04uk_UK
dc.identifier.urihttps://evnuir.vnu.edu.ua/handle/123456789/28270-
dc.description.abstractThe impact of electronic services for citizens on the efficiency of public administration extends beyond simply digitizing bureaucratic processes. It has a positive effect on various aspects of management, ultimately increasing value for both society and the state. The purpose of the article is to quantify the degree of influence that electronic services have on several factors characterizing the public administration efficiency, utilizing the following methods: correlation analysis, factor analysis, multivariate regression, and radar method. The study found a relationship between the development level of electronic services (measured by the EGovernment Index) and various indicators of public administration efficiency. The findings showed that e-government can account for approximately 57.1% variation in these indicators, but it is important to take into consideration the significant value of the standard estimation error. The study's novelty lies in its comprehensive approach to examining the various aspects of public administration efficiency regarding the development of electronic services for the population, as well as their quantitative characteristics. Further research areas will be aimed at an in-depth investigation of e-governance's impact on sustainable development and international efficiency indicators.uk_UK
dc.format.extent35-51-
dc.language.isoenuk_UK
dc.subjectE-servicesuk_UK
dc.subjecte-governmentuk_UK
dc.subjectpublic administration efficiencyuk_UK
dc.subjecte-democracyuk_UK
dc.subjectnetocracyuk_UK
dc.subjectnetocratic public administrationuk_UK
dc.subjectinformation society-
dc.titleImpact of digital public services on governance efficiencyuk_UK
dc.typeArticleuk_UK
dc.identifier.doihttps://doi.org/10.36390/telos261.04-
dc.citation.issue1-
dc.citation.journalTitleTELOS: Revista de Estudios Interdisciplinarios en Ciencias Sociales-
dc.citation.volume26-
dc.relation.referencesenAbdulkareem, A. K., Abdulkareem, Z. J., Ishola, A. A., & Akindele, I. T. (2022). Does egovernment impact e-participation? The influence of trust in egovernment. International Review of Public Administration, 27(2), 91-110. https://doi.org/10.1080/12294659.2022.2071540uk_UK
dc.relation.referencesenAddo, A., & Senyo, P. K. (2021). Advancing E-governance for development: Digital identification and its link to socioeconomic inclusion. Government Information Quarterly, 38(2), 101568. https://doi.org/10.1016/j.giq.2021.101568uk_UK
dc.relation.referencesenAli, B. J., & Anwar, G. (2021). Factors influencing the citizens’ acceptance of electronic government. International Journal of Engineering, Business and Management (IJEBM), 5(1), 48-60. https://dx.doi.org/10.22161/ijebm.5.1.5uk_UK
dc.relation.referencesenAlmaiah, M. A., & Nasereddin, Y. (2020). Factors influencing the adoption of e-government services among Jordanian citizens. Electronic Government, an International Journal, 16(3), 236-259. https://doi.org/10.1504/EG.2020.108453uk_UK
dc.relation.referencesenAlruwaie, M., El-Haddadeh, R., & Weerakkody, V. (2020). Citizens' continuous use of eGovernment services: The role of self-efficacy, outcome expectations and Impact of digital public services on governance efficiency 50 satisfaction. Government Information Quarterly, 37(3),101485. https://doi.org/10.1016/j.giq.2020.101485uk_UK
dc.relation.referencesenAndersen, L. B., Christensen, M., Danholt, P., & Lauritsen, P. (2023). The role of digital data on citizens in social work research: A literature review. The British Journal of Social Work, 53(2), 848-865. https://doi.org/10.1093/bjsw/bcac158uk_UK
dc.relation.referencesenBakon, K. A., Elias, N. F., & Abusamhadana, G. A. (2020). Culture and digital divide influence on e-government success of developing countries: A literature review. Journal of Theoretical and Applied Information Technology, 98(09), 1362-1378. https://ssrn.com/abstract=3762293uk_UK
dc.relation.referencesenBalisany, W., Özgit, H., & Rjoub, H. (2022). The Nexus among good e-governance practice, decentralization, and public administration for sustainable local development. Discrete Dynamics in Nature and Society, 2022, 9886372. https://doi.org/10.1155/2022/9886372uk_UK
dc.relation.referencesenChen, L., & Aklikokou, A. K. (2021). Relating e-government development to government effectiveness and control of corruption: a cluster analysis. Journal of Chinese Governance, 6(1), 155-173. https://doi.org/10.1080/23812346.2019.1698693uk_UK
dc.relation.referencesenCriado, J. I., & Gil-Garcia, J. R. (2019). Creating public value through smart technologies and strategies: From digital services to artificial intelligence and beyond. International Journal of Public Sector Management, 32(5), 438-450. https://doi.org/10.1108/IJPSM-07-2019-0178uk_UK
dc.relation.referencesenGaisynuik, N. (2022). Document management culture as a technology of effective public governance. Issues in Cultural Studies, 39, 112-127. https://doi.org/10.31866/2410-1311.39.2022.256906uk_UK
dc.relation.referencesenHelliwell, J. F., Layard, R., Sachs, J. D., De Neve, J.-E., Aknin, L. B., & Wang, S. (2022). World Happiness Report 2022. https://happinessreport.s3.amazonaws.com/2022/WHR+22.pdfuk_UK
dc.relation.referencesenIMD. (2022). World Competitiveness Ranking. https://www.imd.org/centers/wcc/worldcompetitiveness-center/rankings/world-competitiveness-ranking/uk_UK
dc.relation.referencesenInternational Budget Partnership. (2021). Open Budget Survey 2021. https://internationalbudget.org/wp-content/uploads/Open-budget-survey-2021- 1.pdfuk_UK
dc.relation.referencesenInternational IDEA. (2022). Global State of Democracy Report 2022: Forging Social Contracts in a Time of Discontent. https://idea.int/democracytracker/gsod-report2022#chapter2.3uk_UK
dc.relation.referencesenJu, J., Liu, L., & Feng, Y. (2019). Public and private value in citizen participation in E-governance: Evidence from a government-sponsored green commuting platform. Government Information Quarterly, 36(4), 101400. https://doi.org/10.1016/j.giq.2019.101400uk_UK
dc.relation.referencesenLindgren, I., Madsen, C. Ø., Hofmann, S., & Melin, U. (2019). Close encounters of the digital kind: A research agenda for the digitalization of public services. Government Information Quarterly, 36(3), 427-436. https://doi.org/10.1016/j.giq.2019.03.002uk_UK
dc.relation.referencesenMa, L., & Zheng, Y. (2019). National e-government performance and citizen satisfaction: a multilevel analysis across European countries. International Review of Administrative Sciences, 85(3), 506-526. https://doi.org/10.1177/0020852317703691uk_UK
dc.relation.referencesenMacLean, D., & Titah, R. (2022). A systematic literature review of empirical research on the impacts of e‐government: a public value perspective. Public Administration Review, 82(1), 23-38. https://doi.org/10.1111/puar.13413uk_UK
dc.relation.referencesenMelnychuk, N. (2020). The problem of e-services’ popularization in Ukraine. Visnuk of the Lviv University. Series Philos.-Political Studies, 31, 173-179. https://doi.org/10.30970/PPS.2020.31.22uk_UK
dc.relation.referencesenMokhova, Yu. (2020). Theoretical foundations of the development of the electronic governance mechanism in Ukraine. Scientific Perspectives, 5(5), 386-395. https://doi.org/10.32689/2708-7530-2020-5(5)-386-395uk_UK
dc.relation.referencesenShcherbyna, Ye. M. (2022). Characteristics of the procedure for providing electronic services in the system of public services in Ukraine. Dnipro Scientific Journal of Public Administration, Psychology, Law, 4, 185-189. https://doi.org/10.51547/ppp.dp.ua/2022.4.28uk_UK
dc.relation.referencesenSriyakul, T., Chankoson, T., & Sukpasjaroen, K. (2022). Modelling the impact of e-government on corruption for the Covid-19 crisis. International Journal of eBusiness and eGovernment Studies, 14(3), 26-45. https://doi.org/10.34111/ijebeg.202214181uk_UK
dc.relation.referencesenStorozhenko, L. (2023). “Electronic government” as an integrated platform for the formation of non-democratic public administration: the experience of Estonia. Public Management and Digital Practices, 1, 183-198uk_UK
dc.relation.referencesenSydorenko, N. (2021). Digitalization: Electronic administrative services. Dnipro Scientific Journal of Public Administration, Psychology, Law, 4, 11-15. https://doi.org/10.51547/ppp.dp.ua/2021.4.2uk_UK
dc.relation.referencesenThe World Bank. (2023). Ease of Doing Business rankings 2020. https://archive.doingbusiness.org/en/rankingsuk_UK
dc.relation.referencesenTransparency International. (2023). Corruption Perceptions Index 2022. https://images.transparencycdn.org/images/CPI2022-Report-Embargoed-until6.01am-CET-31-JANUARY-2023.pdfuk_UK
dc.relation.referencesenTwizeyimana, J. D., & Andersson, A. (2019). The public value of E-Government–A literature review. Government Information Quarterly, 36(2), 167-178. https://doi.org/10.1016/j.giq.2019.01.001uk_UK
dc.relation.referencesenUllah, A., Pinglu, C., Ullah, S., Abbas, H. S. M., & Khan, S. (2021). The role of e-governance in combating COVID-19 and promoting sustainable development: A comparative study of China and Pakistan. Chinese Political Science Review, 6(1), 86-118. https://doi.org/10.1007/s41111-020-00167-wuk_UK
dc.relation.referencesenUnited Nations. (2022). E-Government Survey 2022. https://desapublications.un.org/sites/default/files/publications/2022- 09/Web%20version%20E-Government%202022.pdfuk_UK
dc.relation.referencesenWIPO. (2022). Global Innovation Index 2022: What is the future of innovation-driven growth? https://www.wipo.int/edocs/pubdocs/en/wipo-pub-2000-2022-en-main-reportglobal-innovation-index-2022-15th-edition.pdfuk_UK
Розташовується у зібраннях:Наукові роботи (FH)

Файли цього матеріалу:
Файл Опис РозмірФормат 
telos261.04.pdf358,51 kBAdobe PDFПереглянути/відкрити


Усі матеріали в архіві електронних ресурсів захищені авторським правом, всі права збережені.